Refund policy

Refund and Return Policy

Refund Policy

If you are not satisfied with your purchase, you may request a refund within 14 days of receipt.
To qualify for a refund, items must be unused, unwashed, and in their original packaging.
Some items, such as personalized or sale items, may be non-refundable.
Refunds will be processed in cash payment within 10 days of receiving the returned item.

2. Return Process

To initiate a return, contact our customer service at [insert contact details] with your order number and reason for return.
You will receive instructions on how to send back the items.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

3. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [insert number] days with photographs of the damage.
We will offer a replacement, repair, or full refund.

6. Contact Us

For questions or assistance with orders, refunds, or returns, please contact us at 01120657788